In response to the COVID pandemic we have updated our booking terms and conditions to offer our guests complete peace of mind regarding their booking with Hideout Hostel Morzine. If the country or resort that you are due to visit closes due to COVID and/or your home country Government or French Government introduces a travel ban due to COVID then you will receive a 100% refund of the amount you have paid to Hideout Hostel. This includes deposits, final balances and any extras that have been paid directly to Hideout Hostel – for example airport transfers.

These new booking terms are valid up until and including the day before you travel. However no refund will be offered once you have arrived in resort should COVID then subsequently impact on your holiday once you have arrived.

The above booking terms and conditions are applicable for all new bookings for winter 2020/21 and summer 2021 made after 7th September 2020.


You can find live updates on the current travel advice and the COVID – 19 Pandemic here:

If you have any questions regarding your booking, or you would like to book please get in touch with us: 


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