Terms and Conditions

Payment information

We require a 50% non-refundable deposit to secure your reservation at Hideout Hostel. The balance is due 10 weeks prior to the date of arrival at the hostel. If the balance is not paid in full 9 weeks prior to the date of arrival the booking will be treated as a cancellation.

 

Cancellation information

If the balance is not paid in full 9 weeks prior to the date of arrival the booking will be treated as a cancellation. Should the client wish to cancel a booking 9 weeks prior to the date of arrival and after the balance is paid there will no refund offered. In the unlikely event Hideout Hostel has to cancel your booking, Hideout Hostel will offer a full refund. Should the client wish to change booking details, an administration charge may be levied.

 

Insurance

It is a strict condition of booking that every client staying at Hideout Hostel has a travel insurance policy expressly covering specific activities the client undertakes whilst in resort. We strongly advise clients to have a travel insurance policy to cover holiday cancellations made by the client.

 

Behaviour

Whilst staying at Hideout Hostel, all clients are expected to behave in an orderly and acceptable manner. Should their behaviour threaten the condition of the accommodation or seriously impair the enjoyment of other guests, Hideout Hostel reserves the right to refuse to further accommodate the guilty party and contractual obligations will be terminated. Card details will be recorded at check in as a security deposit and the guilty party will be liable for the cost of any damage so caused.

 

Food & Beverages

Hideout Hostel does not provide any self-catering facilities to guests. Due to licensing restrictions guests are not allowed to bring their own alcohol beverages or food into the hostel. Only alcoholic beverages and food purchased in the hostel may be consumed on the premises.

 

Smoking

We operate a strictly no smoking policy in the hostel. Smoking is permitted in designated outdoor areas where ashtrays are provided. If it is found that you have smoked within our accommodation you will be liable to a cleaning charge of up to €500.00.

 

Personal Belongings

Hideout Hostel will not be held responsible for any theft or loss of personal belongings from our premises. Whilst we will endeavour to ensure the security of personal possessions of the party, we cannot guarantee it. Please be aware of this fact and leave expensive / personally valuable items at home. In the event that a client leaves property in the hostel upon departure, the client will pay postage costs and no responsibility will be accepted if the returned items arrive in a damaged state.

 

Check In / Check Out

On arrival, your room will be available after 16.00. On departure day you must vacate your room by 10:00. If required, storage facilities for luggage will be provided on departure day. Hideout Hostel does not accept any liability for loss or damage to left luggage.

 

Information

Hideout-hostel.com website information is correct to the best of our knowledge at the time of going live. Information cannot be guaranteed since changes can occur at any time outside the control of Hideout Hostel.

 

Passports / Visas

It is the client’s responsibility to be in possession of a valid passport and/or any necessary visas. If you do not have a British or EC passport, please be sure to check visa requirements for the countries you will be visiting. Remember, most flights are to Geneva in Switzerland which is not an EC member.

 

Disclaimer

Hideout Hostel provides general information, services and links in the areas of equipment, general sporting goods, and outdoor recreational activities. By providing this information and service, we do not assume any liability for the use of this information or services by our clients. Ski sports and outdoor recreational activities all have potential hazards involving risk of injury or death, and each person participating in these activities needs to understand the risks involved, obtain the necessary training and take the needed precautions. You recognise this, assume all risks of property damage, personal injury and death, and agree to hold Hideout Hostel harmless from any liability as a result of your use of the information or service provided by the Hostel.